BPO & Digital Solutions for Healthcare Providers
UBTIS supports hospitals, clinics and medtech with multilingual patient access, scheduling, insurance verification and digital health products — operated from Dubai.
Healthcare BPO & Digital Solutions — UAE Providers, Clinics & MedTech
UBTIS supports DHA-, MOHAP- and DOH-licensed hospitals, polyclinics, day-surgery centres and medtech vendors with multilingual patient access, appointment scheduling, insurance verification, eClaim follow-up and telehealth coordination — operated from our Dubai HQ.
Our healthcare teams cover Arabic, English, Hindi, Urdu, Tagalog and Russian patient populations across Dubai, Abu Dhabi, Sharjah and the Northern Emirates. Digital Factory builds patient portals, HIS/EMR integrations, eRx workflows and telehealth front-ends aligned with Nabidh, Riayati and Malaffi data-exchange expectations.
Frequently asked questions
Are your agents trained on UAE health regulations?
Yes — onboarding covers DHA, MOHAP, DOH and UAE PDPL patient-data obligations, with role-based access and audit logs on every interaction.
Can you run insurance verification with UAE payors?
Yes — eligibility, pre-auth, co-pay and exclusions with UAE payors and TPAs, then structured denial follow-up.
Do you handle multilingual appointment scheduling?
Yes — booking and rescheduling across Arabic, English, Hindi, Urdu, Tagalog and Russian by phone, WhatsApp, web and integrated HIS/EMR.
Can Digital Factory build a telehealth product?
Yes — telehealth web/mobile apps, eRx flows, payment integration and DHA Nabidh-aligned data exchange.