AI Contact Center

Multilingual BPO and contact center outsourcing from UBTIS Dubai — customer care, sales, L1-L3 technical support and back-office, 24/7 in 29 languages.

AI Contact Center by UBTIS

We deploy AI-augmented contact centers from Dubai: LLM-powered agent assist, conversation analytics, intelligent routing, voicebots and chatbots layered on top of our 29-language human teams.

Agent assist (suggested replies, knowledge retrieval, summarisation)
Voicebots and chatbots for tier-0 deflection
QA & conversation analytics on 100% of interactions
Custom AI builds via our Digital Factory

Scope your use case at /en/contact.